Faculty & Staff Software

• Android VPN
• Team Viewer
• ArcGIS Pro

Faculty & Staff Services

• VPN
• Adobe
• Jumphost
• CollegeNET
• Self-Service

Student Software

• SPSS
• ArcGIS

Student Services

• CollegeNET
• Self-Service
• GoTritons Email

Alertus

• Alertus Installation Guide (Mac OS)
• Alertus Installation Guide (Windows OS)

Information Security

• How to setup Multi-factor Authentication MFA
• How to Use Microsoft Authenticator App One-Time Password Code
• I received a suspicious email, what do I do?
• How to fill out a ticket for IT Travel Notice
• IT Travel Notice Procedure
• Online Privacy

See all 7 articles

Student Email

• How to Login To Office 365 GoTritons Email for New Students
• What's my email storage capacity?
• How do I log in to Gotritons email? (Students)

Wi-Fi

• How to access UoG-Guest
• Why is there Docomo Pacific wi-fi available on campus?
• What's UOG-Guest?
• Where is wi-fi available on campus?

Employee Email

• I forgot my password for my Triton email
• Can I inquire on behalf of another colleague?
• What's my Triton email storage capacity?
• What's my employee email account?

Evaluations

• What are my CollegeNET Course Evaluations login credentials?
• How do I login to CollegeNET Course Evaluations?
• Is this CollegeNET Course Evaluations anonymous?
• I can't proceed with my Evaluations due to Shibboleth error. What should I do?
• How long will I have access to the Evaluation system?

Microsoft Office

• Download Microsoft Office on your Computer
• How to Download on your Mobile Device
• Can I request for an Office 365 training session?
• Do I get Microsoft Office for free?
• Microsoft Office applications included with our license

OneDrive

• How much storage do we get for OneDrive?

Computer Center Labs

• Is printing free?
• How to use the computers at the Computer Center labs?
• What kind of software are available at the Computer Center labs?
• What are the computer lab hours?
• Where is the OIT Computer Center Lab?

Network

• How to Forward Incoming Calls
• How do I reach Network Support?

VPN

• Request for VPN
• What's a VPN?
• Using UOG’s VPN Service (Windows 10/11)
• Using UOG’s VPN Service (macOS)
• Using UOG’s VPN Service (iOS)
• Using UOG’s VPN Service (Android)

See all 7 articles

Antivirus

• Can I get an antivirus software on my computer?

SPSS

• Downloading and Installing SPSS on a Mac
• Downloading and Installing SPSS on Windows
• How do I update my SPSS license?

Team Viewer

• Where do I get Team Viewer?

ArcGIS

• How do I sign up for ArcGis PRO?
• How to setup ArcGIS on your computer?

Self-Service for Employees

• How do I log in to Self-Service? (Employees)
• Where can I find my Employee ID number?
• How do I reset my Self-Service password?
• How do I submit time entry?
• Time Keeper: How to review and reconcile time entries
• Time Approver: How to approve or reject time entries

See all 8 articles

Self-Service for Students

• How do I log in to Self-Service? (Students)
• Where can I find my student ID number?

Helpdesk

• Student Password Request Procedures