- Administrative Assistants of each school/college are required to have a Helpdesk account. If this is not already in place, training and instructions will be given accordingly.
- All UOG Staff/Personnel are required to provide in advance a one week notice to the Office of IT prior to any off-island departure.
- Notice will be done by notifying the departments appropriate assistant to file a helpdesk ticket on the personnel's behalf. See below how to create a helpdesk system.
- The Office of IT will create conditional access policies to reflect the ticket request.
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