• Administrative Assistants of each school/college are required to have a Helpdesk account. If this is not already in place, training and instructions will be given accordingly.
• All UOG Staff/Personnel are required to provide in advance a one week notice to the Office of IT prior to any off-island departure.
• Notice will be done by notifying the departments appropriate assistant to file a helpdesk ticket on the personnel's behalf. See below how to create a helpdesk system.
• The Office of IT will create conditional access policies to reflect the ticket request.

Learn how to make a Helpdesk ticket for IT Travel Notice