Locked out after switching phones? Did you lose access to your MFA device? Here’s What to Do

If you've recently changed your phone and are unable to authenticate because your Authenticator app isn’t configured on your new device, you’ll need to reset your MFA settings.

This will allow you to reconfigure it when you log in next time.

For Students

Please email us at helpdesk@triton.uog.edu, with attachments of one (1) form of government issued photo ID

In compliance with the Family Educational Rights & Privacy Act (FERPA), we are required to see one valid ID prior releasing your UOG login credentials.
For Staff/ Faculty

For assistance, please contact us at helpdesk@triton.uog.edu or call 671-735-2640.

Follow the steps to setup Multi-factor Authentication here